Shoprezz Malaysia is part of Striptech Worldwide Services Group. Pioneering eCommerce in the region, Shoprezz provides customers with an effortless shopping experience and retailers with simple and direct access to the largest customer base in Malaysia.
For any questions or feedback, please contact our Customer Service on "Question?Talk to us!" column and we will try our best to respond to your inquiry.
One-Stop Shopping Destination
With hundreds of thousands of products across categories including health and beauty, home and living, fashion, mobiles and tablets, consumer electronics and home appliances among others, Shoprezz is the place to visit for all your shopping needs.
Besides an extensive selection of international and local brands, you’ll also find exciting products that are available exclusively on Shoprezz.
Easy and Accessible Shopping
No more traffic jams, crowds and long queues! Shop anytime, anywhere via your computer and mobile phone.
With our quick and reliable delivery service, just sit back, relax and your package will come to you.
Safe and Secure Shopping
Understanding the importance of safe and secure shopping, we provide our customers with a broad range of secure payment such as online banking and online transfer system.
Be assured of product quality and authenticity: All purchases on Shoprezz are guaranteed to be genuine products, new, not defective or damaged.
We have now over 7,000 online customer within one year which makes us one of the fastest growing ecommerce company in the region of Malaysia. Within a year, we have sold more than 1,500 items on the counted list of over 200 kind of various product. Many of our customer compromises of government and private sectors, home makers, business owners and resellers.
Order exchange and returnable
All our products, once sold, are non- returnable and non - refundable. Return and exchange will only be allowed for items with manafacturer's defect. All return must be earlier notify within 3 days of receipt of your order and be sent back to us within 7 days of receipt of your order. All returns must be accompanied by the original packaging with all the merchandise tags attached and in the resellable condition. Returns may subject to restocking fees of 10% . No refund to be issue without a Return acknowledgement Notice. Delivery and shipping charges are not refundable. Shoprezz reserves the right to refuse a return or exchange of any item that does not meet the above requirements.
All sucessful online orders will received a system generated " order Confirmation " and " payment successful " email verification.
Order will normally be processed later within 1 business day after . All order suject to stock availablity . If some or all products that you orders is custom made or unavailable , your advice for partial delivery or adjustment of order will be solve within 3 business days.
Order status may be track online or off-line. We allowed customer direct call our representative for shipment enquiry with order number.
Order Alteration and Cancellation
Once payment successful , no cancellation and alteration can be request from customer , unless to our unavailability of goods, or our inability to deliver the goods within the agree time frame, full amount paid will be refunded .